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QUICK REFERENCE DIRECTORY SALARIED RETIREES
(Updated 01/14/13)

Last Updated: Monday, January 21, 2013


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Issue/Question

Who to Contact

Contact Information

 

Pension questions

-

For questions related to the new annuity benefits from Prudential

Prudential

1-855 PRU-5005 (or 1-855-778-5005)    or
www.prudential.com/retirementgateway/gm

Pension questions

-

Inquiries related to the new GM Salaried Retirement Pension Program (generally retirements 12/1/12 and later)

GM Benefits & Services Center

1-800-489-4646    or
www.gmbenefits.com

 

Health Care questions

(<65 years of age)

GM Benefits & Services Center

1-800-489-4646    or
www.gmbenefits.com

GM has identified Extend Health, an independent company, to assist you with the transition into an individual Medicare supplemental health care plan.   Extend Health’s services are voluntary.   If you choose to utilize their assistance with selecting and enrolling in a Medicare supplemental plan, you should consider calling them 90 – 120 days prior to turning age 65.

Extend Health

1-866-682-4832,
(8:00 a.m. to 9:00 p.m. Eastern time,
Monday through Friday)    or
www.extendhealth.com/GM

 

Life Insurance questions

(General questions/ updating beneficiaries, etc.)

GM Benefits & Services Center

1-800-489-4646, select the prompt for Life Insurance.

How do I report the death of a GM Retiree

● GM Benefits & Services
    Center

AND

● Prudential (if applicable)

● 1-800-489-4646, select the prompt “Report a Death”
    from the main menu.

 

● 1-855 PRU-5005 (1-855-778-5005) or
   
www.prudential.com/retirementgateway/gm

[Note: Retirees receiving annuity benefits from Prudential  must call Prudential and the GM Benefits & Services Center.]

 

Savings Plans questions

How do I update my beneficiaries?

GM Benefits & Services Center

1-800-489-4646; or go to
 www.gmbenefits.com. On the left side of the page, after selecting if you are an hourly or salaried retiree, click on “Savings Plans.”   This link will explain how to update your beneficiary information.

 

1099R questions

How do I get a copy?

● GM Benefits & Services
   Center (for years 2012 and
   prior)

● Prudential (for 2013 and
   later)

● 1-800-489-4646    or
 

 

● 1-855 PRU-5005 (1-855-778-5005)

 

Vehicle Discounts questions

How do I obtain a vehicle authorization code?

GM Family First

www.GMFamilyFirst.com

 

Change of Address questions

 

 

How do I report?

● GM Benefits & Services
   Center (for years 2012 and
   prior)

AND

● Prudential (if applicable)

● 1-800-489-4646    or
   
www.gmbenefits.com
 

 

● 1-855 PRU-5005 (1-855-778-5005)    
   
www.prudential.com/retirementgateway/gm

[Note: Retirees receiving annuity benefits from Prudential must call Prudential and the GM Benefits & Services Center.   When calling the GM Benefits & Services Center, select the prompt for the applicable benefit plan impacted (e.g., health care and/or life insurance.]
 

 


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